Reverse Mortgage Assistance Pilot Program to stop accepting applications Nov. 30

Keep Your Home California will soon close its Reverse Mortgage Assistance Pilot Program, a program that helps senior homeowners with a reverse mortgage catch-up on past-due property-related expenses, such as property tax or homeowners’ insurance, in order to avoid possible foreclosures.

Applications for the free mortgage-assistance program must be received by 6 p.m. Thursday, November 30, 2017. Homeowners who have a reverse mortgage and are at-risk of foreclosure should contact their reverse mortgage servicer to apply or receive more information about the program. A complete list of reverse mortgage servicers who participate in the program and their contact information can be found on the website at the following link: http://keepyourhomecalifornia.org/reverse-mortgage-assistance-program/.

The reason behind the end of the Reverse Mortgage Assistance Pilot Program is rather simple – the funds allocated for the pilot program will run out by the end of November 2017. The program has helped approximately 700 households and issued more than $9 million in assistance.

Keep Your Home California allocated $10 million for the Reverse Mortgage Assistance Pilot Program. During the next few weeks, between homeowners approved and awaiting funding and applications that are submitted before the deadline, the program will exceed the $10 million limit.

Keep Your Home California launched the Reverse Mortgage Assistance Pilot Program in February 2015 as a way to help senior homeowners with a reverse mortgage dealing with a financial hardship, such as a reduction in household income, extraordinary medical expenses or even the loss of a spouse.

“It saved our lives,” Joanne H. says of the Reverse Mortgage Assistance Pilot Program.

Joanne, who lives in Central California, had to close her business and pursued a reverse mortgage to help pay off bills. But she and her husband got behind on their property-related expenses and faced the possibility of losing their home.

“The weight it took off … you just don’t know. We were going to lose our home,” she said

Low- to moderate-income homeowners can receive as much as $25,000 in assistance under the Reverse Mortgage Assistance Pilot Program. Homeowners must meet county-by-county income limits – from about $84,000 in rural counties to more than $160,000 in the Bay Area.

The mortgage servicer must also participate in the Reverse Mortgage Assistance Pilot Program. Fourteen servicers – including Champion, Financial Freedom, James B. Nutter and Sunwest – participate in the program.

Keep Your Home California’s four first-mortgage programs – Unemployment Mortgage Assistance, Principal Reduction, Mortgage Reinstatement Assistance and Transition Assistance – will continue to accept applications and issue funding after November 30, 2017.

While the Reverse Mortgage Assistance Pilot Program is the first of the five programs to end, Keep Your Home California is entering the final stretch of the program, and homeowners are encouraged to apply as soon as possible for the four remaining programs. Keep Your Home California has assisted more than 77,000 homeowners since February 2011, with about $1.9 billion issued.

Homeowners interested in learning more or applying for Keep Your Home California should call the counseling center at 888-954-KEEP (5337) and visit www.KeepYourHomeCalifornia.org or www.ConservaTuCasaCalifornia.org for Spanish speakers. The counseling center is open 7 a.m. to 7 p.m. weekdays and 9 a.m. to 3 p.m. Saturdays. Calls can be taken in virtually any language.

 

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I Fell Behind on My Mortgage: How Will This Hurt My Credit?

Editor’s note: Beth Kotz with Credit.com has provided a special blog to explain the effects mortgage delinquency and loss mitigation have on credit.

By Beth Kotz

As a homeowner, your mortgage and your credit rating are inextricably linked. To make sure you maintain solid credit, the best thing you can do is make your mortgage payments on time each month.

Mortgages have a major impact on your credit rating and even have their own category on a credit report.

So if you’ve hit some financial bumps in the road and are unable to make your next payment, be aware that falling behind does have consequences. While one isolated incident won’t set you back too far, if you’re unable to pay for longer you should know how this will impact your credit and what impact loss mitigation options can have on your rating as well.

Delinquent Mortgage Payments and Your Credit

Mortgage contracts typically include a grace period. If you make a payment just a few days after the due date, it will likely fall within this period. The lender still counts the payment as being on time, so there is no negative effect on your credit. Grace periods are usually 10 to 15 days.

If you miss the due date and the grace period, a mortgage payment will be considered late. According to  Sarah Davies, Sr. VP, Analytics, Product Management and Research with VantageScore, “Becoming 30 days delinquent on a mortgage loan can cause even a high credit quality consumers’ credit score to decline by as many as 100 points.”

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Your lender will report the delinquency to credit reporting agencies. It will appear on your credit report as a “Late 30” note. If you make the payment within 30 days, this note will go away after the next reporting period, and will not cause lasting damage to your credit score.

When mortgage payments are more than 30 days late, however, or when a consumer is repeatedly late making payments, the adverse effects on credit are more serious. Paying your mortgage 90 days late or more will damage your credit score for up to seven years.

If you fall more than 120 days behind on your mortgage, the lender normally considers you in default. You will receive a “Notice of Default” (NOD). A NOD is the first formal action a lender takes in a process leading to foreclosure. Because a NOD is a public document, it will be noted on your credit record and can also cost you in the form of late fees and higher interest rates. However, it is not as damaging as a foreclosure.

When a consumer falls too far behind, the lender can foreclose on the home. If you lose your home to foreclosure, or if you give it back to the lender via a deed in lieu of foreclosure, your credit score will drop by approximately 250 to 280 points. Restoring your credit score to a place where you will be able to secure a new mortgage with a lower interest rate and better terms will take about three years of on-time, consistent payments.

However, foreclosure proceedings typically take months or years and you can still try to work out an arrangement with the lender. If you take the initiative to stay in touch and find an option that will work, most lenders will work with you.

Loss Mitigation and Your Credit

Loss mitigation is a “catch-all” term that refers to any option that will help a homeowner who is behind on a mortgage to get caught up. There are several such options, and they have varying effects on credit.

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If you realize you are faced with a financial problem such as job loss or unexpected medical bills, you can ask your lender for a forbearance. You may need to act immediately as lenders may not grant a forbearance if you are already seriously delinquent on your mortgage. Under a forbearance agreement, you make smaller payments or no payments at all for a period of time. After you resume regular payments, you will also need to make up the payment amount that was skipped during the forbearance. The good news is that a forbearance will not negatively affect your credit.

Another option you may have is a loan modification. Essentially, loan modifications are permanently restructured mortgage contracts. The key feature of a loan modification is that it requires the lender to list the debt as current or paid in full with credit reporting agencies as long as you comply with the loan modification requirements. You should beware loan modifications that don’t present rigorous qualification guidelines as they can actually be debt settlement arrangements – which will hurt your credit.

Loan modifications endorsed by the U.S. government – like the Home Affordable Modification Program (HAMP) – will not impact your credit. If you continue to meet the requirements of the loan modification program, the mortgage will continue to be reported as current and paid in full. Government assistance benefits are not reported to credit bureaus. As such, applying with Keep Your Home California will not affect your credit score.

If you’ve fallen behind on your mortgage, remember that the situation isn’t hopeless. The worst thing you can do is ignore the problem and wait for it to disappear. Be proactive, educate yourself about loss mitigation assistance and contact your lender right away. If you live in California, a great first step is to contact Keep Your Home California to see whether you might qualify for assistance.

Remember, the bank or other mortgage provider does not want your home. Foreclosure is an expensive last resort for the lender. If you take the initiative to keep in touch and do your best to work out an agreement that will bring your account up to date, it will minimize any harm to your credit.

559520_1767301903269_1946830701_n (1)Beth Kotz is a contributing writer to Credit.com. She specializes in covering financial advice for female entrepreneurs, college students and recent graduates. She earned a BA in Communications and Media from DePaul University in Chicago, Illinois, where she continues to live and work.

 


More than 10,000 homeowners helped in 2016

Keep Your Home California recently closed the books on another strong and successful year, assisting more than 10,000 homeowners from Calexico to Crescent City – and just about every community in between.

The federally funded program has become much-appreciated by homeowners, helping them through difficult and stressful chapters of their lives. Many homeowners dealing with hardships – such as a job loss, pay cut, a divorce, a death in the family or even extraordinary medical bills – are helped by the free mortgage-assistance program.

Vinh L

“The support is a big financial relief,” says homeowner Vinh L., who benefited from the Principal  Reduction Program through Keep Your Home California that saves his family almost $400 per month. “We were in huge financial distress.”

 

And that’s the mission of Keep Your Home California, which has issued more than twice as much funding to homeowners than any other state in the Hardest Hit Fund program.

Even with an improved economy and housing market, there are still many homeowners who need help. For example, there are an estimated 400,000 out-of-work homeowners in the state. About 310,000 California homeowners with a mortgage are considered underwater.

Keep Your Home California is definitely needed and continued to help at an impressive pace in 2016. Homeowners who were helped by the state-managed program received more money, on average, than previous years.

In 2016, Keep Your Home California assisted 10,262 homeowners with a total of $342.2 million in funding, the second best year in terms of the amount of assistance provided to homeowners. Last year’s funding was down slightly compared to 2015, when 11,173 homeowners received a total of $352 million.

The average homeowner received a record $33,346 in 2016, almost $1,850 more than in 2015 – and $8,359 more than 2014. A boost in Principal Reduction program recipients, where homeowners can receive as much as $100,000, accounted for the increase.

KYHC Funding Comparison

Clearly, there still are many homeowners who need help in the state. Whether it’s catching up on past-due mortgage payments or seeking assistance for an unaffordable or underwater mortgage, Keep Your Home California has a program to help.

The Unemployment Mortgage Assistance Program remains the most utilized, helping 5,699 homeowners in 2016. The average assistance was $26,594 – almost $2,300 more than a year earlier.

The Unemployment Mortgage Assistance Program offers as much as $3,000 per month for up to 18 months – or a total of $54,000 – to help out-of-work homeowners eligible for jobless benefits from the state Employment Development Department. The program allows homeowners to focus on finding a job rather than worry about their mortgage payments for a while.

The Principal Reduction Program is the largest of the five programs based on funding issued — $154.8 million in 2016. The average homeowner approved for principal reduction received about $62,390. The program provides a maximum of $100,000 in mortgage assistance.

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Of course, the now 6-year-old program also has an economic impact on nearby homeowners, the surrounding communities, and even property and sales-tax revenue.

An economic impact report conducted by Dr. Joseph C. Von Nessen, a Research Economist at the University of South Carolina, Darla Moore School of Business, determined that for every $1 issued to help homeowners through Keep Your Home California, $2 of economic activity was preserved within the state’s economy.

Another highlight from the report, found that Keep Your Home California preserved a total of $2.5 billion of economic activity by preserving jobs, tax revenue and property values of nearby homeowners across the state.

A few other highlights from 2016:

  • Keep Your Home California received an additional $383.3 million in funding from the U.S. Department of the Treasury. The dollars will allow Keep Your Home California to help at least another 12,000 homeowners. The program sunset date was also extended to December 31 2020, or until all of the money is issued to homeowners, whichever comes first.
  • Added 30 new mortgage servicers to the program. Almost 270 mortgage servicers – including Bank of America and Wells Fargo – currently participate in the program.
  • Developed six homeowner stories for online and TV commercials in English and Spanish. If you haven’t seen them, they are available on the Keep Your Home California website.

Keep Your Home California has assisted more than 71,000 homeowners with approximately $1.7 billion in funding.

As always, we encourage more low to moderate income homeowners to apply for Keep Your Home California.

In order to apply, homeowners must have a financial hardship, such as a job loss, cut in pay, divorce, death in the family or extraordinary medical expenses.

In addition to the financial hardship, homeowners must meet county-by-county income requirements and their mortgage servicer – the company that collects the monthly payment – needs to participate in Keep Your Home California.

Homeowners interested in learning more or applying for the program should call the counseling center at 888-954-KEEP (5337) or visit www.KeepYourHomeCalifornia.org or www.ConservaTuCasaCalifornia.org for Spanish speakers. The counseling center is open 7 a.m. to 7 p.m. weekdays and 9 a.m. to 3 p.m. Saturdays. Calls can be taken in virtually any language through a free translation service.

 

 

 

 

 

 


Outreach and collaboration key to helping homeowners

Editor’s note: Wells Fargo has provided a special guest blog to reiterate the importance of collaboration in foreclosure prevention efforts and to detail an upcoming event where homeowners can get assistance.

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By Martin Sanchez, Vice President of Wells Fargo Mortgage Market Outreach

California’s economic recovery continues to show encouraging signs and while the state’s foreclosure rate is among the lowest in the country, there are still many struggling homeowners in the Golden State.

That’s why at Wells Fargo we believe in collaboration with credit counselors such as BALANCE and programs like Keep Your Home California (KYHC) are essential to providing solutions to help struggling homeowners identify resources to stay in their home.

For instance, on April 5, we are joining BALANCE and the KYHC program to host a Home Preservation Workshop in Antioch, California to assist Wells Fargo homeowners facing payment challenges.  At the Home Preservation Workshop, homeowners will have the opportunity to meet face to face with housing counselors and Wells Fargo to learn about options that may help you overcome payment challenges including:

  • Understand how you may be able to keep your home and avoid foreclosure,
  • Find out ways to help you get back on track with your mortgage payments,
  • Determine your KYHC eligibility to accept the offer of assistance
  • Connect with helpful resources such as housing counselors, and
  • Learn about online tools available to you.

We have learned when we are able to work with customers we are often successful in helping them identify a solution to avoid foreclosure. We are not alone in our efforts and our collaboration with trusted nonprofits such as HUD-approved counselors and programs like Keep Your Home California makes all the difference for assisting homeowners who are coping with very real and life-changing struggles such as job loss, underemployment, health issues, divorce and  even having negative equity on your home.

Such challenges may feel insurmountable for homeowners to manage on their own.  Or even worse, homeowners can be victimized by unscrupulous mortgage modification scammers that create false-promises of modifications with a fee of hundreds and even thousands of dollars.  As time passes, a homeowner’s difficult circumstances may become dire and opportunities to provide solutions to help keep them in their home while workout options fade away.

Call your lender or a HUD-approved counselor

My advice to homeowners is if you are facing financial difficulties, the most important action you can take is to contact your lender or a trusted HUD-approved credit counselor.  That’s why the work of trusted HUD-approved nonprofits such as BALANCE and Keep Your Home California is so vital for homeowners and our country’s housing recovery. At Wells Fargo, this kind of collaboration is invaluable to assist the homeowners.

My view is the work of trusted HUD-approved counselor does for homeowners is an important complement to mortgage servicers like Wells Fargo.  And even as we see signs the housing market is improving, Wells Fargo believes supporting the work of HUD-approved housing and credit counselors is the right thing to do.

Event Information

Home Preservation Workshop hosted by BALANCE with Keep Your Home California and Wells Fargo.

When: Wednesday, April 5

Time:   9 a.m. – 5 p.m.

Where:  Wells Fargo Branch

Somersville Town Center

2601 Somersville Road

Antioch, California, 94509

To register online go to http://www.wellsfargo.com/attend;  And for more information, call 1-866-790-3276.


What is principal reduction and how does it help homeowners?

How much does principal reduction help homeowners struggling with their mortgage due to a financial hardship?

Just ask homeowners Charles and Kathleen, Gordon and Bettie, or Elaine (click the links and read their stories).

All these homeowners have benefited from Keep Your Home California’s Principal Reduction Program, which offers as much as $100,000 in principal reduction – all for free. In fact, almost 9,500 homeowners have been approved for the Principal Reduction Program.

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Charles and Kathleen

The popular program assists homeowners with unaffordable and/or underwater mortgages in California. About one of every eight homeowners with a mortgage in California has a negative equity mortgage.

Almost half of the homeowners approved for Keep Your Home California in second-quarter 2016 were enrolled in the Principal Reduction Program.

The program lowers principal – the amount owed on the mortgage – and also often reduces the monthly payment. In fact, the average homeowner approved for the Principal Reduction Program enjoyed a monthly mortgage payment reduction of $258, from $1,400 to $1,142.

That means fewer dollars owed and more money in your pocket. It’s a winning combination for everyone, from homeowners to local businesses.

San Francisco homeowners Charles and Kathleen save about $300 every month, thanks to Keep Your Home California’s Principal Reduction Program. “It’s like a weight taken off our shoulders,” Charles says.

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Elaine

The lower monthly payments have definitely helped Elaine of Southern California, who was forced into an earlier-than-planned retirement and receives significantly less income, mostly from Social Security. Her principal was reduced by $81,500, which lowered her monthly mortgage by almost $400.

 

“It’s really made a big difference,” Elaine says

Bettie and Gordon, also of Southern California, save a few hundred dollars every month from the program.

“That was probably one of the happiest days of our lives,” Bettie says of when she and her husband were approved for the Principal Reduction Program.  “The big thing is we are still in our home, and we can stay here.”

bettie

Bettie

And that’s the goal behind the Principal Reduction Program. A vast majority of homeowners who have received principal reduction assistance from Keep Your Home California remain in their home two years later.

Keep Your Home California has three forms of principal reduction. Each plan helps homeowners in a unique way.

  • Principal Reduction-Affordability Provides principal reduction assistance to eligible homeowners with an unaffordable mortgage payment, defined as a debt-to-income ratio greater than 38% of the gross household income. The homeowner does not need to have an underwater – or negative equity – mortgage. The average homeowner has their principal balance reduced by $64,478, and the monthly payment by $296.
  • Principal Reduction-Recast Allows homeowners to obtain an affordable payment and lower total debt associated with their negative equity mortgage without using a servicer-provided loan modification. The rate and terms of the loan do not change, the loan is simply re-amortized based on the new, lower outstanding principal balance, which leads to lower monthly payments. The average homeowner has their principal balance reduced by $56,306, and the monthly payment by $217.
  • Modification In conjunction with a servicer-provided loan modification, program funds are used to lower the homeowner’s outstanding principal balance. The modification changes the terms of the mortgage to ensure the homeowner will have affordable monthly payments going forward. The average homeowner has their principal balance reduced by $37,193, and the monthly payment by $540.

Now, homeowners must have endured a financial hardship, such as a job loss, cut in pay, divorce, death in the family, extraordinary medical bills, or other financial challenges in order to qualify for the Principal Reduction Program. Keep Your Home California representatives will help determine whether the hardship qualifies for the program.

California Suburban Sprawl

 

Homeowners must meet county-by-county income requirements and their mortgage servicer – the company that collects the monthly payment – must participate in Keep Your Home California. Almost 190 servicers are enrolled in the Principal Reduction Program, including Bank of America, Wells Fargo and U.S. Bank.

Homeowners interested in learning more or applying for the program should call the counseling center at 888-954-KEEP (5337) or find more information at www.KeepYourHomeCalifornia.org or www.ConservaTuCasaCalifornia.org for Spanish speakers. The counseling center is open 7 a.m. to 7 p.m. weekdays and 9 a.m. to 3 p.m. Saturdays. Calls can be taken in virtually any language through a free translation service.

 

 


Keep Your Home California eligibility requirements protect taxpayer funding

If a close relative trusted you with a lot of money and wanted you to spend it wisely, you would feel a sense of duty and responsibility, right?

Well, that’s the situation for Keep Your California.

Uncle Sam – also known as the U.S. Treasury Department – has issued $2.36 billion to Keep Your Home California during the past five years, with the funds reserved to help homeowners who are struggling with their mortgages due to a financial hardship.

The goal has always been to help prevent avoidable foreclosures and ensure that homeowners who receive assistance are repositioned in a way that ensures they will be able to make their payments going forward. The ideal outcome is to stabilize communities for the long-term, not simply kick the can down the road.

However, an equally important goal for Keep Your Home California is to be good stewards of the federal funds – your tax dollars.

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It’s a commitment that program officials take very seriously. Keep Your Home California established four programs in 2011, allowing low to moderate income homeowners to catch-up on past-due amounts, have their monthly payments made for them while they are out of work, or even reduce their outstanding balance and cut their mortgage payments – all for free.

The state-managed program has been a huge success, with more than $1.5 billion already provided or scheduled to 65,000-plus California homeowners. The program has enjoyed record quarters for funding issued during the past year.

 

Many homeowners still need Keep Your Home California. And, Keep Your Home California is here to help.

At the same time, the federally funded program must ensure that homeowners meet eligibility requirements, from county-by-county income limits to an identifiable financial hardship, such as a job loss, cut in pay, divorce, death or extraordinary medical bills.

In addition, Keep Your Home California must consider factors to evaluate the affordability of the home, so that there are reasonable assurances the homeowners will remain in their home after the assistance is provided. If a homeowner is behind and cannot afford their monthly payment, it does not make sense to use program funds to catch them up, only to have them fall behind again.

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Keep Your Home California eligibility criteria helps to make sure homeowners are left in a sustainable situation, as evidenced by the fact that 93 percent of homeowners who receive assistance are still in their homes two years later.

The standards that have been set to identify qualified homeowners are not meant to be a barrier to accessing the assistance. Rather, they were established to make sure that program goals are met.

Keep Your Home California must safeguard taxpayer dollars – and the program must be an effective and appropriate use of these federal funds. Some may feel it’s a hassle, but homeowners applying for the program are required to provide documents, like income information and tax returns, in order to show they have suffered a financial hardship and need the assistance.

Applicants cannot be involved in an active bankruptcy and must live in their home. Keep Your Home California was not established to help with income properties or second homes. And, of course, homeowner credit information and mortgage details are collected and considered.

Then, Keep Your Home California and the homeowner’s mortgage servicer – the company that collects the monthly payments – review the collected information to see if the applicant qualifies for assistance.

It’s much like applying for a mortgage, as it should be, since homeowners approved for the program could receive as much as $100,000 in free mortgage assistance – either from one lump-sum under the Principal Reduction Program or a combination of programs.

Senior Couple at Home

Homeowners do not directly receive the dollars; the funds are delivered from Keep Your Home California to the homeowner’s mortgage servicer so the money can be applied to the homeowner’s mortgage as intended. It’s just one more way to ensure funds are used appropriately.

Make no mistake; Keep Your Home California officials want to help as many homeowners as possible, as long as they meet the program requirements.

In fact, Keep Your Home California has expanded the program on several occasions – for example, increasing mortgage assistance from 12 to 18 months for out-of-work homeowners under the Unemployment Mortgage Assistance program – to allow more homeowners to benefit from the program. Keep Your Home California also added the criterion of negative equity equal to or in excess of 120% of the property value as a qualifying financial hardship for the Principal Reduction Program.

Keep Your Home California cannot add, change or modify a program without an extensive review and approval by the U.S. Treasury Department. It’s all about effectiveness, accountability and responsibility.

Finally, every dollar allocated to Keep Your Home California must be used for the program. Funding cannot be used for other programs or the state budget – only Keep Your Home California.

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Not everyone who contacts Keep Your Home California will qualify for assistance – and that is not necessarily a bad thing. Eligibility criteria are Keep Your Home California’s first line of defense against people trying to defraud the program. The mission is to help homeowners who are at risk of foreclosure due to no fault of their own and whose options are limited. And, the responsibility to utilize the federal funding to achieve this mission is of utmost importance.

Now that you know how and why Keep Your Home California ensures the funding is being used wisely, learn how the free program can put the money to work for you.

Homeowners interested in learning more or applying for the program should call the counseling center at 888-954-5337 or find more information at www.KeepYourHomeCalifornia.org or at www.ConservaTuCasaCalifornia.org for Spanish speakers. The counseling center is open 7 a.m. to 7 p.m. weekdays and 9 a.m. to 3 p.m. Saturdays. Calls can be taken in virtually any language through a free translation service.


Documentation paves the way for up to $100,000 in free mortgage assistance

Paperwork is part of the application process with Keep Your Home California.

Nothing really new to you here — many of the documents that were necessary when you applied for a mortgage are also required for Keep Your Home California. But our application process may make homeowners eligible for much-needed financial assistance to ease their mortgage problems.

Instead of spending thousands of dollars when obtaining a mortgage –– for closing costs, down payment and escrowed funds — the Keep Your Home California application process is free.

On top of that, the federally funded, state-managed program is actually helping you save your home – along with your commitment, your effort and the money you have invested in your home. Plus, you don’t have to move and, for some people, that is priceless.

documents

Certain documents are needed to determine a homeowner’s eligibility for Keep Your Home California assistance. Documentation of eligibility is required before assistance may be provided, in order to safeguard this taxpayer-funded program.

The following are the most frequently required documents needed to apply for Keep Your Home California:

  • Pay stubs
  • EDD pay stub, if applying for the Unemployment Mortgage Assistance Program
  • Bank statements
  • A hardship affidavit letter (more information regarding hardships below)
  • Third-party disclosure
  • Tax forms from previous years, such as your 1040s
  • Current property insurance statement
  • Current property tax statement
  • A copy of a short sale or deed-in-lieu of foreclosure agreement (if applying for the Transition Assistance Program)

Now, each homeowner – and their situation – is different, so additional documents may be needed to verify eligibility for assistance.

It is almost impossible to overstate the importance of documentation in the Keep Your Home California application process. The reasons why homeowners need the mortgage assistance in the first place are revealed through the documents they provide.

Also, documents are vital to a homeowner’s eligibility determination. In fact, an application for assistance is not complete until all required documents have been provided. The documents are the key to unlocking the door to assistance from Keep Your Home California, which must meet federal requirements to safeguard this taxpayer-funded program.

There are three unique Keep Your Home California programs designed to help homeowners remain in their homes:

As mentioned above, homeowners must have endured or still be suffering from a financial hardship, such as a job loss, cut in pay, divorce, death in the family, extraordinary medical bills or other financial challenges in order to qualify. Keep Your Home California representatives will help determine whether your hardship qualifies for the program.

Also, homeowners must meet county-by-county income requirements and their mortgage servicer – the company that collects the monthly payment – must participate in Keep Your Home California.

Homeowners interested in learning more or applying for the program should call the counseling center at 888-954-5337 or find more information at www.KeepYourHomeCalifornia.org or at www.ConservaTuCasaCalifornia.org for Spanish speakers. The counseling center is open 7 a.m. to 7 p.m. weekdays and 9 a.m. to 3 p.m. Saturdays. Calls can be taken in virtually any language through a free translation service.

Photo courtesy of the artists of Unsplash.