State departments, cities, state lawmakers and councilmembers are joining the fight in helping homeowners by promoting Keep Your Home California

Cooperation greatly improves success.Image

Just ask any business owner, child, school teacher or winning baseball team. Or just walk down the hall looking for a hand on a home project or knock on the next-door neighbor’s door and ask to borrow a shovel or trimmer.

Working together yields much better results.

And that’s how several California agencies and departments look at the fight by many homeowners to save their homes. These departments are integral partners with Keep Your Home California.

For example, the state Employment Development Department has delivered flyers about Keep Your Home California to more than 650,000 homeowners in recent months. It’s the second massive mailing effort detailing the free mortgage-assistance program during the past year.

Out-of-work homeowners must be eligible for jobless benefits in order to qualify for our most popular program – the Unemployment Mortgage Assistance program. Under the program, homeowners can receive as much as $3,000 per month for up to 12 months (we recently expanded the program from the previous nine-month limit).

The EDD’s cooperation has been invaluable, reaching nearly 2 million unemployment recipients in the past 15 months, many of which are hard-hit homeowners who could benefit from Keep Your Home California.

Another partner has been the Department of Motor Vehicles. Yep, the same DMV where you apply for a drivers license, register vehicles and takes those vision tests. DMV has hung Keep Your Home California posters about the program in many of its offices statewide.

So, rather than read a boring magazine or listen to the folks next to you argue about who is the better driver, look around the DMV office and learn more about Keep Your Home California.

The Bureau of Real Estate, which monitors real estate licenses, has also been a big cheerleader of Keep Your Home California. In addition to posts on social media – think Facebook and Twitter – the department has educated real estate professionals about the state-run program in other ways as well, including emails with links to the website.

And the Department of Business Oversight (DBO) – the brand new state department created by merging the former Department of Corporations and Department of Financial Institutions – continues to closely monitor possible scams that target homeowners in desperate need of mortgage help.  Keep Your Home California is a free program, so if anyone asks for money to apply for the program or help with the process, you are likely the target of a scam.  DBO is also helping to distribute information for Keep Your Home California so homeowners know there are legitimate, free resources available to them.

Keep Your Home California has also connected with state and federal lawmakers who have informed their constituencies about the program. Finally, many California cities, mayors and city councilmembers have promoted the program, since they recognize the importance of easing foreclosures, stabilizing prices and helping homeowners.

California’s departments, agencies, representatives and cities – and their hundreds of thousands of employees – want homeowners to get the mortgage help they need from Keep Your Home California, because state employees are also homeowners, your neighbors and fellow Californians.

Fewer homes entering foreclosure and happier homeowners benefit everyone in the state. So, just remember, in the fight to save your home, you have many friends.

Keep Your Home California has helped almost 28,000 homeowners since February 2011. Homeowners must meet county-by-county income requirements and their mortgage servicer must participate in at least one of the four programs in Keep Your Home California. Homeowners must also face a financial hardship, such as a job loss, cut in pay, a divorce or extraordinary medical bills in order to qualify.

If you have additional questions or would like to apply for the program, call 888-954-5337 or visit www.keepyourhomecalifornia.org (Spanish speakers should visit www.conservatucasacalifornia.org). The counseling center is open 7 a.m. to 7 p.m. weekdays and 9 a.m. to 3 p.m. Saturdays.


We speak the language of mortgage assistance, regardless of the homeowner’s preferred language

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We speak the language of mortgage assistance.

Conserva tu casa.

Panatilihin ang pagmamay ari ng inyong tahanan.

Tirzhiy svoy dom.

However you say it, we know your language.

Keep Your Home California can handle calls in virtually any language. In fact, we have received calls from homeowners in 48 different dialects and each homeowner had their questions answered in their native tongue.

The processing center – where all of the calls are handled – has many bilingual counselors on staff who can help homeowners on the spot in quite a few languages, such as Spanish and Mandarin.

But for homeowners with less common languages, we contract with a translation service. This speedy process means that in less than four minutes, a professional translator is on the phone, and the homeowner is on their way to getting the help they need regardless of their ethnicity.

The most common non-English languages we translate are Spanish, Cantonese, Mandarin, Vietnamese and Korean. Other dialects frequently handled at the processing center include Russian, Punjabi, Hmong, Farsi and Tagalog.

Since we cover a lot of detailed information, it’s critical that homeowners call and let a counselor know their language of comfort. If you speak English but you’re more comfortable speaking another language, let the counselor know right away.

Keep Your Home California has helped about 28,000 homeowners since the program started in early 2011. And many of those were not English speakers.

If you have questions or would like to apply for Keep Your Home California, call 888-954-5337 or visit www.keepyourhomecalifornia.org (Spanish speakers should visit www.conservatucasacalifornia.org). The counseling center is open 7 a.m. to 7 p.m. weekdays and 9 a.m. to 3 p.m. Saturdays.