Community counseling agencies offer a face-to-face connection to Keep Your Home California

Some people are more comfortable with face-to-face conversations than talking over the phone, especially when it comes to saving their home.

We want cash-strapped homeowners – many whom have hard-to-imagine financial hardships – to be comfortable in applying for and asking questions about Keep Your Home California, a state-run program with $2 billion for mortgage assistance. Our counseling center in Southern California handles thousands of calls every week, detailing the four programs and determining whether homeowners are eligible and, if so, for how much assistance.

Keep Your Home California

But we’ve also established an extensive network of U.S. Housing and Urban Development-approved nonprofit agencies with counselors who can meet with homeowners in their communities, from Consumer Credit Counseling Service of the North Coast in Arcata to the Neighborhood House Association in San Diego. The agency counselors can meet face-to-face with hard-hit homeowners, educating them about the four programs available and walking them through the application process.

These community counselors offer free help, from the first conversation to the approval of funding, just as if the homeowners applied by calling Keep Your Home California.

About 35 counseling agencies partner with Keep Your Home California and offer these on-site services statewide. A complete list of the participating agencies is available at

These agencies are critical partners with Keep Your Home California, and they know the programs inside and out.

It’s also important to know that these counseling agencies can educate and help homeowners learn more about other options for mortgage assistance, in case the homeowner does not qualify for Keep Your Home California.

As always, if you would like more information about Keep Your Home California and our four programs, check ( in Spanish) or call 888-954-5337 from 7 a.m. to 7 p.m. Monday through Friday, and 9 a.m. to 3 p.m. Saturdays.

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